PROFESSIONAL EXPERIENCE

Humanest

A VC funded startup providing Gen AI-enabled stepped care mental health services to businesses and individuals. Responsible for driving company wide vision, strategy, and OKRs. Built and managed a global team to drive growth and impact.

Co-founder & CEO  

06/2021 - 08/2024

• Achieved 1MN+ ARR with 75% gross margins within the first six months.

• Led the launch of a Gen AI-powered platform ensuring regulatory compliance such as HIPAA, GDPR, and WCAG. 

• Expanded market reach to 150 countries and designed a strategic roadmap to enhance the AI model, fine-tuning it with proprietary qualitative and quantitative datasets to optimize accuracy and personalization for diverse global populations.

• Secured and expanded B2B contracts across campuses, nonprofits and health systems such as UC Berkeley, Amazon One Medical, and Health Canada.

• Built a transformative care delivery model resulting in an NPS score of 77. 

• Hired and led a high-performing team spanning product, marketing, community, engineering, and sales functions in 7 countries.

Head of Business Operations                                   

03/2020 - 05/2021

• Improved operational efficiency and refined processes by establishing data analytics dashboards and cross-functional tracking systems.

• Created and executed the growth plan with marketing and product teams, resulting in a 104.8% increase in monthly site visitors. 

• Secured strategic partnerships with nonprofits, influencers, and allied brands. Increased average monthly revenue growth rate by 53% over 6 months.

Weave Kindness

A project started to learn, create, and give through arts and crafts. Drove the business model, growth strategy, and partnerships.

Founder                                                                           

06/2019 - 03/2020

• Developed the business model, GTM strategy, and product roadmap, resulting in a 188% increase in average monthly site visitors.

• Built a B2B pipeline projected to yield 80% gross profit margin.

7 Cups

YCombinator S13 graduate. Pioneered the first-of-its-kind peer support platform for mental health. Served as a strategic thought partner to the CEO, shaping the company’s vision. Led global business operations and established core company functions, driving scalable growth.

Head of Global Community                                       

05/2018 - 02/2019

• Devised and led the global expansion strategy expanding the member base to 189 countries and 140 languages

• Collaborated cross-functionally with community, engineering, and product teams to drive acquisition and retention initiatives for 2 million monthly members globally.

• Hired and led a team of community managers, customer support associates, and 700 community leaders across 30 countries.

Director of Operations                                                

04/2014 - 04/2018

• Coordinated the launch of a digital phenotyping app in collaboration with academic experts, engineering, product, and marketing  teams. 

• Secured key partnerships with Tumblr and Reddit, resulting in a 300% increase in social traffic within 30 days.

Growth Specialist                                                         

09/2013 - 03/2014

• Partnered with 20 international organizations, expanding the market to 80 countries.

• Designed and drove the GTM strategy for expanding the product into the heavily regulated teen market. Achieved a user growth of over 100% in the first month.

Iyengar Yoga Institute of SF

A 30 year old non profit offering yoga classes and education. Advised on organizational change and business transformation, optimizing operations and strategic growth initiatives.

Change Management Consultant                         

06/2013 - 09/2013

• Worked with the Board of Directors to strategize organizational alignment and developed new by-laws following a tenfold increase in membership. 

IBM Neudesic

A global professional services firm specializing in cloud and data-driven solutions. Led strategic initiatives for the VP of Offshore Business to improve system efficiencies.

Offshore Operations Manager                                

06/2012 - 04/2013

• Led operations for the VP of Offshore Business. Reduced forecasting variance by 22% weekly and cut resource allocation time by 50%.

• Served as Product Manager for the New Hires Performance Management System and Knowledge Sharing Database.

• Developed best practices for Agile Software Development in dispersed teams using company-wide interviews; the project was replicated for worldwide operations.

Wipro Technologies

Global leader in IT, consulting, and business process services. Developed and enhanced printer drivers for HP, improving product functionality and performance.

Software Engineer                                                       

07/2005 - 04/2007

• Recognized as the sole award recipient for building key product enhancements, earning ​outstanding contribution to the project​ award. 

VOLUNTEER EXPERIENCE AND COMMUNITY INVOLVEMENT

• Commissioner, San Carlos Planning and Transportation Commission.

• Member, Board of Directors, San Carlos Education Foundation. 

• Domestic Violence Survivor Advocate and Community Engagement Consultant, Maitri.

• Marketing and Program Development Consultant, One Life Counseling.

EDUCATION

• Indian Institute of Management Ahmedabad                                          

  06/2007 - 03/2012

         MBA, PhD, Organizational Behavior

• Birla Institute of Technology MESRA, Ranchi                                            

  09/2001 - 05/2005  

  BE, Electronics and Communication Engineering